FAQ

General -

 

I need to change something on my order, how do I do this? Contact us via email, Facebook, or Instagram and we'll see what we can do! If your order has been shipped already, we will be unable to change your order.

Is Anime Lights affiliated with other light/lamp stores? We are not! 

 

Anime Light Specifics -

 

What does "Remote" mean? A remote added to your Anime Light to give you more control! 

What does “No Remote” mean? The base of your Anime Light has a touch sensor. Gently tap it to switch colors and modes!

How do I select my image for the Custom 3D Anime Light? Contact us via email, Facebook, or Instagram to send us your image!

 

Shipping -

 

Do you ship to my country? Yes. We ship worldwide!

How long does it take for my Anime Light(s) to arrive? 7-15 business days after fully processed!

How long does it take to process my Anime Light(s)? 1-3 business days!

How do I track my Anime Light(s)? We will send you an email after 1-7 business days with your tracking number! If an email was not sent out to you with your tracking number, please contact us immediately as you may have entered the wrong email or phone number.

 

Payments -

 

What forms of payments do you accept? Credit Card, Debit Card, Google Pay, and Apple Pay. Please note, if you are buying outside of United States, there will be exchange rate charged.

 

Returns & Refunds - 

 

Please read our refund policy to begin any inquiries!